Wireless issues are coming up as labs strive to be efficient yet cost effective
with their computing infrastructure. This is to clarify some issues regarding
wireless implementation at Dalton, DoIT/Telecom rules, current status, future
plans pro's and con's of using it.
Wired ports cost $13.50/mth each. Dalton is currently covering the cost of the Wireless
Access Points (WAP) currently deployed at Dalton by the Division of Information Technology (DoIT).
There is no access cost to users, however, they must have a wireless card capable of doing
128bit WEP or 802.1x CISCO compatible encryption.
The key thing to keep in mind, you can access most things via wireless as you do wired,
however, the way you access them and to what level varies from platform (Mac/PC/Other), to wireless device
and the type of resource being accessed. The more types of things you wish to do below, the more
complicated/limited it becomes to achieve your goal. It’s not necessarily hard, but annoying at the least,
preventative for certain resources at the worst.
Click the question to toggle showing/hiding the answer.
What does wireless (a.k.a Wi-Fi) networking achieve and why would you want to go wireless?
Wireless networking enables several systems to communicate
to a wired network infrastructure without the constraint of a physical wire;
allowing greater mobility within a designated area. MU's campus network,
each network port at the wall costs $13.50/mth to have active. The way Wireless
works, 1 network port can be shared to several computers via a WAP (basically a wireless router)
thus negating the needto pay for more network ports. Although wired network hubs/routers are illegal on MU networks,
DoIT/Telecom have not ruled out Wireless Access Points (WAP) they deploy, but we cannot install
our own WAP's.
___________________________________
What equipment is involved in moving to wireless and how does it work?
Wireless networking is a replacement of the single patch cable
that plugs into the back of your computer to the network outlet in the wall
with a two part system. At the wall, a Wireless Access Point (WAP) is plugged
into the network outlet much like your computer was. This WAP translates the
networking (ethernet) signal into a radio frequency very similar to that used
by 2.4 and 5.0 Ghrz cordless phones. You computer then has a wireless network card
installed internally, PCMCIA, PCI or USB which picks up this signal and converts
it back into digital signal. In concept, very much like a modem translates analog
to/from digital signal when you Dial-up to a provider like AOL, EarthLink or
TigerLink. Each WAP can produce a signal up to 20 - 100 feet depending on the
surrounding environment and can communicate to several wireless network clients
at once. Again, DoIT provides WAP's and Dalton covers the monthly fees that go with
them.
New technology such as 802.11n can achieve high rates of bandwidth over 'b' and 'g' protocols,
but is very new and just hitting consumer mainstream. Campus currently only supports 802.11g and b.
A consumer WAP costs between $60 - $200, while the commercial ones deployed by DoIT run $200 - $800.
Additionally any computer needs to have a wireless network card that costs $40 - $120.
___________________________________
What is the drawback to going wireless?
- Bandwidth. The standard wireless technology implemented
on campus is 802.11g which allows a maximum of 54Mbps, but realistically will rarely
exceed 20 - 25Mbps total. In comparison a direct network port connection from the
wall to your computer allows for a dedicated 100Mbps
(10x's the speed) within the campus network and 768Kbps out ot the internet. In July of
2008, DoIT will be increasing wired bandwidth to 1Gbps for on campus and 3Mbps.
802.11g is backwards compatible with 802.11b wireless cards. If just one 'b' type
card connects to a WAP, all connected computers are slowed down to the 'b' speed (11Mpbs Max shared),
which is just a 5th of g's speed. The WAP's DoIT deploy are a bit more advanced and are better
at compensating and switching bandwidth to clients to increase performance, but over-all everyone
connected still affects each other's bandwidth.
- Currently, Hospital faculty/staff (those that logon with the UMHS-USERS domain and have a true E-mail
of sso@health.missouri.edu), cannot access certain Campus resources that require authentication while wireless.
This includes Dalton file servers (M:, P:, V: drives), other campus departmental servers, etc. We do not have
an exact answer as to why this suddenly stopped working in June '09 for wireless users, but DoIT has made
it clear it is not a priority for them to resolve and thus it becomes a drawback to wireless.
- Of the available wireless bandwidth is shared
amongst all computers talking to the same WAP, effectively 5 - 10 computers
simultaneously working will only achieve 1 - 2Mbps. Even then if just one
of those computers transfers a large file it will hog
a majority of that bandwidth, seriously impeding other computers from network
access for the duration of the transfer. Thus the greater number of wireless
devices the slower everyone goes.
- Wireless systems cannot be accessed directly from the wired network or other wireless
devices unless you use a 3rd party peer-host-source type system like GoToMyPC which requires
a monthly fee. This is done as a security pre-caution and exceptions cannot be made.
- Wireless is not nearly as stable/protected as a wired connection because it
relies on common frequencies (2.4Ghrz) that many other non-networking wireless devices
also use. They can interfere with the signal causing “bouncing”
connections, degraded performance or longer sessions of outages. Due to this nature, wireless
is much more difficult to trouble-shoot and DoIT puts it lower on its priority list when problems do occur.
-
Most wireless cards do not "initiate" or connect until after you log onto the system.
This is especially true for USB and add-on wireless cards. Since you normally log onto
your computer with your E-mail ID/PWD, you computer needs to be able to talk to the Campus
Domain servers to confirm you entered your credentials correctly. If the wireless card
isn't active it cannot do this. Most OS's will cache your profile so if the network is
not available, it will compare what you type against the 'cached' info. However, if you've
never logged on to the computer before with some type of network available that can reach the
MU Domain controllers, then you will not be able to log in. This is usually frustrating in Labs
that have high student turn over.
The VPN client can be set to launch prior to logon. By starting, sometimes it will 'jump-start'
the wireless card. However, this is completely dependant of the wireless card and its drivers.
- Each WAP has an area of effectiveness that degrades with
distance and interference. Certain areas may get poor signal strength and/or
quality further slowing speed. Objects like metal cabinets, Faraday cages, anti-shatter
mesh in doors, pipe-chasing in walls can all block signals. Items like Refridgerators or
centerfuges are even more interferring; both due to the metal they are made of and teh RF frequencies
generated by their motors.
- DoIT has made itself clear that if too many wired connections are dropped
in lieu of wireless usage, it will reconsider the current cost status of wireless for that
building. (a.k.a. they will maintain a certain amount of income for usage in a manner they see fit).
- Some wireless cards are not compatible with our TigerNet1X method of authenctiation
(802.1X). These systems would require the users to learn to load the VPN client before they could access
printers, file server, server based apps or other network resources local to Dalton or other buildings
behind the TigerNet2 firewall.
- In a wireless network the WAP becomes a single point of
failure for all computers attached. If the WAP were to malfunction or be interfered
with, those computers will be without network connectivity until the WAP is
fixed, replaced or the interference is removed. 802.11b runs in the 2.4Ghrz
frequency, which is also used by cordless phones and they can conflict with
each other. Even a lab with a 2.4Ghrz phone down the hall could potentially
disrupt the wireless infrastructure in your lab. 802.11g, probably the next
'mainstream' wireless technology and what DoIT will eventually move to, runs
at the 2.4 and 5Ghrz frequency. The latest cordless phones also run at these
frequencies. 900Mhrz phones will not interfere with Wireless.
___________________________________
Why do we not just go all wireless rather than pay the per port charge for each computer?
See all the above questions. DoIT has indicated, initially, that even when they implement
Wireless there will only be the single port charge required by the WAP. However, if revenue from normal
network drops falls below a certain threshold, there will be adjustments to the cost of that 1 port servicing the WAP.
Dalton currently covers monthly cost for 9 WAP's throughout the building. If costs increase, that may be passed down
to the labs.
___________________________________
What about wireless Bluetooth technology?
Bluetooth is indeed a wireless technology, however is different
from Wi-Fi. Currently Bluetooth is geared to very short range use. For example,
from your computer to your mouse/keyboard, syncing your PDA with your computer
and/or printing to your office printer. Bluetooth has a range limitation of
approximately 6 - 10 feet. How Bluetooth evolves and if it will ever cross-over
into the networking scene is yet to be seen.
___________________________________
What are the costs to go wireless?
It depends on your platform and the quality/features you want on your device.
First make sure your system doesn’t already have a built-in wireless card. Most laptops under
5yrs old do. Almost all PC desktops do not. Mac desktops that are 2yrs or newer probably do.
Ask if you are unsure.
Basic USB wireless cards for PC’s run between $30 - $50. Slotted cards run between $40 - $100.
Mac AirportExtreme’s are $49. (prices do not include shipping). Card with longer antenna’s
(for better reception, i.e. systems that are surrounded by file cabinets or faraday (sp?) cages)
are higher priced.
___________________________________
When will DoIT implement Wireless at Dalton?
DoIT started implementing wireless at Dalton in August of 2004. Hardware installation followed in September
and from that point on they are in control of wireless at Dalton. Even though they are responsible for the hardware, please contact
Dalton Computing Support for any problems you encounter. DO NOT call the help desk unless dalton support is not available by pager
or E-mail.
There are roughly 9 WAP's throughout Dalton providing connection to almost every area of the building. Although some areas
may have poorer quality due to equipment in labs.
___________________________________
Why are there MULTIPLE wireless networks available?
Initially TigerNet was the only option, using WEP security. However, the need for more secure structure brought
about TigerNet1X which uses 802.1x security in conjunction with your E-mail ID/PWD. TigerNet1X was a trusted network, so if you
are connected to it, you do not need to use the VPN client to connect to the file server, public printers, lab computers at Dalton
lab or any other TigerNet2 resources. TigerNet requires the VPN client to be launched prior to accessing these resources.
Mid 2008, MizzouWireless was brought up as yet a 'more' secure network using WPA-Enterprise (a variation of 802.1x) and is replacing both the prior networks.
If you ever see any other wireless networks at Dalton do not connect to them as they are probably somebodies miss-configured Laptop. However,
sometimes, ghost networks appear if you were previously connected say to Paneara, Starbucks or home wireless network. Until you reset your wireless
card it may show that that network is available when it actually is not.
___________________________________
Trying to Trick the System
Why don't I just pay for 1 port and connect all my computers via a hub or router instead of messing with wireless (Port Sharing)?
DoIT has declared this as illegal and, if detected during their routine scans, the shared
port will be disabled until they are satisfied usage is back in compliance.
Technically, yes. Currently DoIT is unable to feasibly track down ports in which routers or ICS sharing is
in use. ‘Feasibly’, in that it’s possible for them to detect, but it takes more time and slows traffic down
for the building/network segment, so they still may choose to do this type of check, but less frequently than
other less effective methods. That being said, we (Dalton IT) cannot support such usage, nor do we have the
resources in which to manage and maintain consumer grade routers for all labs. Commercial grade routers that
can be centrally managed run $1000 or more each. In addition, by hiding systems in this manner, there are
other drawbacks, such as if you wanted to access a hidden system from off-campus (e.g. use Remote Desktop).
You would have to utilize a 3rd party peer-host-source type system, such as GoToMyPC which has a monthly charge
and thus negate cost savings of not using an active port.
___________________________________
Can I use a hub so just my lab computers can see each other, without access to the Internet?
- You are required to purchase a rack mountable hub that will be stored in
the Telecom closet (˜$70 - $150) . This will allow you to utilize the existing ports in your lab
without having to re-run cable everywhere.
- You will not have access to any shared resources outside of your hub, nor
will any computers outside the hub be able to see into this ‘private network’.
-
Sub Question: Why can’t we just build our own internal Network?
- Cheap $49 hubs cannot handle large amounts of traffic. Even though your PC is not
in use, even if it’s turned off, the network card is sending/receiving packets. This ‘chatter’ overhead
in addition to frequent bandwidth usage by several systems requires more robust switches that manage the
traffic. A managed 8 port version starts at $200 and they go up to $800.
- Building our own “internal infrastructure” would require more attention from our
current IT workload as it must be designed, maintained and diagnosed completely by us (DoIT isn’t going to help).
This would be something that the Director and Investigators would have to meet and agree on. i.e. no simple
matter even if equipment wise it’s not that big of a deal. There’s DHCP, DNS and other issues to contend with.
- Resources such as the file server would be require to be ‘dual-homed’ between
both networks. This can cause issues of its own. Other resources such as printers would require
a server intermediary or you would have to purchase enterprise class printers (over $1000) that allow
for multiple network interfaces.
___________________________________
Can I have an active port for several computers, but only have 1 patch cable that
only one computer uses at a time? (i.e. at any one time there will only be 1 computer connected)
Yes. However, although unlikely, be aware that the way DoIT scans for multiple
systems on a given port (each computer has a unique MAC address that identifies it), if you switch
too much too quick (say several times in an hour), you may be unlucky and their scan occurs at the
same time. When multiple nic’s are detected, DoIT will deactivate the port and contact DCRC IT.
We will then have to explain and get the port reactivated. There is no way to anticipate when scans
occur as they are automated and their timing is based on the scanning servers workload, current
bandwidth and other factors we cannot predict/control.
Again, unlikely, but there is the potential to have some disruption in service.
___________________________________
You can find out more information about Wireless networking at the following sites:
Wi-Fi Alliance
Counsel of Wireless technology
IEEE RFC on 802.11 standards
Department of Information Services (DoIT) Wireless information - includes campus coverage map
Bluetooth